Site Help

• How to post a message
  
• How to edit a message
  
• How to delete a message
  
• How to become a member
  
• How to update your personal information
  
• How to purchase Enhanced Features
  
• How to upload a picture
  
• How to search for a specific record
  
• How to sort the search list
  
• How to setup my dropbox
  
• How do I read my dropbox messages
  
• How to browse categories
  
• How to respond to a posting
  
• How to send a copy of a message to a friend
  
• How to tell a friend about PeopleSite
  
• How to enter a success story
  
• Tips for a successful search
  
• How to save a search
  
• How to run a saved search
  
• How to delete a saved search
• Why is my own name showing up in the search results?
• Why did I receive a spam email message?

 
How to post a message

1. Click on the Post a Message button on the left hand navigation. If you have not logged in, you will be asked for your user name and password. If you do not have a user name and password, you will be asked to fill out a membership form. It's free and should only take a minute or two to complete.

2. Once you have logged in, you will be taken to a screen asking you to select up to three categories to list your message. Please remember to be as accurate as possible in your selection. Posting a message to more categories does not necessarily help you with your search. If you are not sure what the categories mean, click on the view Category Definitions link.

3. Fill in the fields, as indicated. If you signed up for PeopleSite's Enhanced Features you will have to opportunity to attach a photo to your message. For more information on this see How to Upload a Photo below.

4. When you have completed the form, click the Submit Button. Your message will be posted.

How to edit a message

If you have signed up for PeopleSite's Enhanced Features you are able to edit your messages.

1. Once you have logged in, you will be taken to your member page.
2. Click edit next to the message you want to update.
3. Complete your changes and click Submit.

How to delete a message

1. Once you have logged in, you will be taken to your member page.
2. Click on Delete next to the message you want to remove.
3. When asked if you are sure you want to delete the message, click OK.

How to become a member

1. Click on the Become a Member button on the top navigation bar.
2. Enter your name, address and email information and click Submit.
3. Enter a user name and password and click Submit.
4. Read over the terms and conditions of use and click the I Agree button if you agree with them, or the I Do Not Agree Button if you do not.
5. Once you have become a member, you are eligible to sign up for Enhanced Features. If you would like to purchase these now, click the Yes, I want to become an enhanced member button. If not, click the No Thanks button. You will be able to sign up for these features later if you want.

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How to update your profile information

1. Once you have logged in, you will be taken to your member page.
2. Click on Edit My Profile.
3. Edit the information and when complete, click the Submit button.

How to purchase Enhanced Features

You have the option to purchase Enhanced Features when you sign up as member. If you do not purchase them at this point you can at any time from your member page.

1. Once you have logged in, you will be taken to your member page.
2. Click on Sign Up for Enhanced Features.
3. You will be brought to a screen which discusses the services that are offered.
4. Click on Yes, I want to sign up.
5. You will be asked to enter your name, credit card number, credit card type and expiration date.
6. Click submit.
7. Once your card is processed your will be able to take advantage of PeopleSite's Enhanced Features.

How to upload a picture

Members who have purchased PeopleSite's Enhanced Features are able to upload a photo and attach it to a message. You must upload a picture to your member page before you can attach it to a message.

1. From your member page click on the Upload a new photo link.
2. Enter the location of the file you wish to upload. You may use the browse button to help find the file on your computer.
3. Enter a short description of the file. This is for you to identify the picture.
4. Click Submit. You can now attach the photo to your message.
5. From your member page, click post a new message if you are adding the photo to a new message or click the edit link next to the message you want to attach the photo to.
6. In the photo field, select the photo to attach.
7. Click Submit.

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How to search for a specific record

1. Click the Search Messages Button the left navigation bar.
2. You will be asked to enter information pertaining to your search.
3. Fill in as much information as possible, the more you enter, the more specific your search will be.
4. Click the Submit button.
5. Your results will be listed on the next screen.
6. The information will be listed in chronological order. You can changed the sorting by clicking on the heading of the column you wish to sort by.
7. To view the detail of the message, click on the name link.

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How to sort the search list

1. All search results are sorted by priority then by date
2. Click the column heading (i.e. Name, Posted or Photo) to sort by that column

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How to setup my dropbox

As an enhanced features member, you have the opportunity to use a dropbox rather than your e-mail account to receive responses to messages.

1. From your member page, edit your profile.
2. Under the Account Information section, change the Messages Preference to 'send replies to my dropbox'
3. Click the Submit button.

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How do I read my dropbox messages

If you have signed up for PeopleSite's Enhanced Features, you have access to an anonymous dropbox. This allows people to respond to your posting without you needing access to an email account.

1. Once you have logged in, you will be brought to your member page.
2. The number next to the DropBox Messages field indicates how many unread messages you have.
3. Click on the dropbox link to read your messages. If you have not signed up for Enhanced Features and would like to learn more, see our Benefits of Enhanced Features Page.

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How to browse categories

1. Click the Browse Categories Button on the left side navigation.
2. From the list, select the category you wish to browse.
3. The information will be listed in chronological order. You can changed the sorting by clicking on the heading of the column you wish to sort by.

How to respond to a message

If you come across a message of someone who you know, you are able to email the posted with the information.

1. While viewing the detail of the message, click on the Contact this PeopleSite Member.
2. You will be brought to a form that will allow you to respond to the posting.
3. Once you have completed the fields, click Submit. Your message will be sent to the member who posted the message.

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How to send a copy of a message to a friend

If you come across a message that may interest a friend, you are able to send a link to that message to them.

1. While viewing the detail of the posting, click on the E-mail This Message to a Friend link.
2. You will be brought to a form.
3. Once you have completed the fields, click Submit. The email and a link to the message posted will be forwarded to a friend.

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How to tell a friend about PeopleSite

1. Click on the Tell a Friend link on the Home Page or from the bottom navigation bar on any page.
2. You will be taken to a form.
3. Fill out the information and click the Submit button. An email will be sent to the email address you entered.

How to enter a success story

PeopleSite is always on the lookout for Success Stories. If you have had a successful experience with PeopleSite and would like to share it with others, you can add a story to our Success Stories page.

1. You can reach the success story entry form from the Success Stories page by clicking on the link on the left navigation bar or by clicking on Add Your Own PeopleSite Success Story link from your member page.
2. Once you have filled out the success story information in the form, click the submit button.
3. Your story will be submitted to PeopleSite and will be uploaded to the Success Stories page within 5 working days.

Tips for a successful search

1. Be as specific as possible in your posting. The more information you provide the more likely it is that someone will know the person you are looking for.

2. Check your spelling before you submit your posting. Many people search by keywords and if there is a spelling mistake in your posting the system will not pick it up.

3. Make sure the email address you have entered for responses is correct. Many times people enter an unusable email and when someone is found they cannot get in touch with the member. One way around this is to sign up for a PeopleSite dropbox.

4. If you change your email address, please be sure to update your profile.

5. If you have had a successful posting, please be sure to share the story. PeopleSite is only successful by visitors and members working together. The more success stories we have, the more visitors come to the site to help search.

6. Use the Tell a Friend feature. The success of PeopleSite relies on visitors browsing and searching the messages. The more people that know about the site the more successful we are at helping people find people.

7. If you have a photo, you can sign up for our Enhanced Features. These allow you to upload a picture and add it to your posting. We have found that pictures can help the success of someone knowing the person you are looking for.

How to Save a Search

As a PeopleSite enhanced features member, you have the ability to save the criteria you enter when you search messages.

1. Once you have logged in, click on the Search Messages button on the left side of the screen.

2. Enter your search criteria.

3. At the bottom of the form, if you are a PeopleSite enhanced member, you will have the option to save the search.

4. Check the box next to Save this Search As and enter a name for your search (no longer than 50 characters).

5. When you click the Submit button, the search will run and also be saved on your member page.

How to Run a Saved Search

As a PeopleSite enhanced features member, you have the ability to run a saved search.

1. Once you have logged in, make sure you are on your member page.

2. Click on the Run button next to the name of the saved search you want to run.

How to Delete a Saved Search

As a PeopleSite enhanced features member, you have the ability to delete a saved search.

1. Once you have logged in, make sure you are on your member page.

2. Click on the Delete button next to the name of the saved search you want to delete.

Why is my own name showing up in the search results?

As a PeopleSite Community member you have the opportunity to list your yourself in the PeopleSite Community Registry. You can enter information about yourself - where you went to school, organizations you are a part of, where you lived, etc. If another PeopleSite Community member searches the site for you, they will be able to contact you through this posting.

When you joined you were asked if you wanted to display your Community Profile information. To edit the information on your Community Registry Profile, visit www.peoplesite.com and click Member Page at the top of the screen. From your member page click on the 'Edit My Community Registry Profile' link. Enter your information into the Story field and click Submit.

To remove your name from the Community Registry, click on the 'Edit My Community Registry Profile' link from your member page. At the end of the form, deselect the box that says 'Display My Community Registry Profile' and click Submit. If you decide later to have your Community Registry Profile displayed, go back into this form and select the box next to 'Display My Community Registry Profile'.

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Why did I receive a spam email message?

Peoplesite is designed to let people help each other. To do that we have to allow anyone who visits the site to respond to messages that have been posted. We cannot screen email messages until they have been sent. We do monitor all email sent through the site and when a spam related message is found we immediately add the sender to our Banned User List and notify their Internet Service Provider of the activity.

Even if you receive one of these emails be assured that the sender DOES NOT know your email address. Peoplesite routes all email messages through our server so the sender NEVER sees your email address. If you receive an email that you suspect is spam DO NOT respond to the sender. The only way the spammer will get your email address is if you reply to their message.

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Still have questions? See the Frequently Asked Questions.